• HVAC Priority Assistance For Seniors & Individuals with Medical Needs: +1(816) 436-1000 | 24/7 Live Assistance Hotline | Family Owned Since 1975

Privacy Policy

Privacy Policy

Arctic Air Heating and Cooling (referred to herein as “Arctic Air”, “we”, “us”, or “our”) is committed to protecting the privacy of our website visitors and customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or communicate with us electronically. By accessing our website or providing us with your personal information, you consent to the collection, use, and disclosure practices described in this policy.

Information We Collect:

  1. Personal Information: When you visit our website, we may collect certain personal information that you voluntarily provide to us, such as your name, email address, phone number, and postal address.
  2. Automatically Collected Information: We may also automatically collect certain information about your visit to our website, including your IP address, browser type, device identifiers, and browsing patterns.

How We Use Your Information:

  1. Providing Services: We may use the information we collect to provide you with the products, services, and information that you request from us.
  2. Communication: We may use your contact information to communicate with you about your inquiries, orders, account updates, promotions, and other relevant information.
  3. Improving Our Services: We may use the information to analyze trends, administer the website, improve our products and services, and customize your experience on our website.
  4. Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal processes.

Disclosure of Your Information:

  1. Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you.
  2. Business Transfers: If Arctic Air is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.
  3. Legal Requirements: We may disclose your information when required by law or in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Data Security:

We have implemented appropriate technical and organizational measures to safeguard the information we collect and maintain, including measures to prevent unauthorized access, use, alteration, or disclosure of your information.

Your Choices:

You may choose not to provide certain personal information, but this may limit your ability to access certain features of our website or use our services.

Updates to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website.

Contact Us:

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at support@arcticair.com.

Effective Date: This Privacy Policy is effective as of 03/18/2024, and applies to all information collected from you or provided by you to Arctic Air Heating and Cooling.

Thank you for choosing Arctic Air Heating and Cooling.